Shipping Tips & Guidelines

Violins & Violas

1. Tune the instrument down a half step
2. Place paper towel/bubble wrap under the tailpiece
3. Place foam blocks/bubble wrap on either side of the bridge
4. Put the case in a plastic bag in dry climate/winter months (helps retain humidity)
5. Place case in cardboard shipping box filled halfway with packing material (peanuts, paper, bubble wrap, etc.)
6. Fill the rest of the box with packing material until the case is secure and will not move
7. Ship via UPS, USPS, or FedEx Ground services; insurance is not needed as our policy covers all instruments coming in and out of the shop
8. Obtain a tracking number

* There should be a minimum of 2 inches of clearance between the case and each side of the box

Cellos

1. Tune the instrument down a half step
2. Place paper towel/bubble wrap under the tailpiece
3. Place foam blocks/bubble wrap on either side of the bridge
4. Put the case in a plastic bag in dry climate/winter months (helps retain humidity)
5. Place case in cardboard shipping box filled halfway with packing material (peanuts, paper, bubble wrap, etc.)
6. Fill the rest of the box with packing material until the case is secure and will not move
7. Ship via UPS, USPS, or FedEx Ground services; insurance is not needed as our policy covers all instruments coming in and out of the shop
8. Obtain a tracking number

* There should be a minimum of 2 inches of clearance between the case and each side of the box

Bows

1. Place the bow in its bow box with foam on either end to minimize movement; proceed to step 5
   • If there is no bow box, proceed to step 2
2. Roll up the bow in a sheet of bubble wrap; make sure that the hair has been loosened
   • When shipping more than one bow, wrap all bows in one roll, placed with alternating frogs and tips
   • Make sure the wrap is longer than the bow to keep the bow from shifting during shipping
3. Place the roll of bubble-wrapped bow(s) in a PVC or cardboard tube
4. Fold the ends of the bubble wrap over to keep the end of the bow from hitting the pipe
   • Don’t force the bow into the tube; the fit should be snug but not too tight
5. Place the tube containing the wrapped bow(s) in a cardboard shipping box
6. Fill the box with styrofoam peanuts
7. Ship via UPS, USPS, or FedEx Ground services; insurance is not needed as our policy covers all instruments coming in and out of the shop
8. Obtain a tracking number

* There should be a minimum of 2 inches of clearance between the case and each side of the box
* Bows must be shipped in square or rectangular packaging, as tubes can roll off truck shelves during transport

If you have any questions or concerns please Contact Us!