Shipping Information

Shipping Methods

Method	Delivery Time	Cost
Standard Shipping	5-7 business days	$25 - $55
Expedited Shipping	2-3 business days	$55 - $95
Overnight Shipping	Next business day	$95 - $150

Shipping costs vary based on destination and instrument size. Exact rates calculated at time of shipping.

Free Shipping

We offer free standard shipping on instrument purchases over $1,000 within the continental United States.

How We Ship Instruments

Every instrument is carefully packaged by our staff to ensure safe arrival:

• Instruments are shipped in their cases with additional padding
• Strings are loosened to reduce tension during transit
• Outer packaging includes fragile markings
• Full insurance coverage included on all shipments

International Shipping

We ship internationally on a case-by-case basis. Please contact us for international shipping quotes. Additional fees may apply:

• Custom duties and import taxes (buyer responsibility)
• International shipping insurance
• Special packaging for climate protection

Order Tracking

You will receive a shipping confirmation email with tracking information once your order ships. Track your package online or contact us for updates.

Questions? Contact us online or call (585) 325-7250 for more details.